FAQ

Frequently Asked Questions

Q: What Coupon Codes do you have?
A: JULY2021 for Free Delivery ($2.50 off)-expires 07-31-21 at closing time.
    ONLYNEW for new customers for Free Delivery of their first order.


Q: How long before my food arrives?
A: Generally, between 35-45 minutes, it might be less, if it is more than that we'll call you.


Q: Can I order from more than one restaurant?
A: Most certainly, our policy is a $2.50 delivery fee per restaurant. 


Q: Is my food still going to be hot when it arrives?
A: Yes!  We keep your food hot and safe in a thermo bag. 


Q: How does this work?  
A: We are the delivery service for all the restaurants listed on this site. When you place your order on the website, we then send it with the restaurant. We dispatch a Mobile waiter to pick up the food, pack it in an insulated carrier and deliver it directly to you. Usually your Driver will be waiting at the restaurant when the food comes out of the kitchen.


Q: Do we need to tip the driver?  
A: The driver is working for Tips, so tip based on timely deliveries and courteous drivers. Most customers include a customary 10%-15% tip. Your driver should be considered a mobile waiter.


Q: How can I put special requests on my online order? 
A: Whenever you have a special request, click the EDIT button next to your item and type your request.  If you have a food allergy, please note that to.  Requesting extras may cost more and will be added to your total when necessary.


Q: Does the meal courier check my order?  
A: Your Driver relies on the restaurant staff to prepare and pack your order accurately.  For your health safety assurance, Drivers are not allowed to open containers.  Please take a moment to check your order before your Mobile waiter leaves.


Q: Who do I call if there is a mistake with my order?
A: Contact us at https://www.facebook.com/ezyes.delivery/ if there is anything missing or incorrect. We will get incorrect items replaced, missing items delivered or arrange for a credit towards your next order.


 

 

PLEASE CONTACT Ezy-Es Takeout Delivery WITH ANY QUESTIONS RELATED TO DISPUTES, REFUNDS OR CUSTOMER SERVICES

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Lunch Hours

Sun thru Sat11:00AM - 2:30PM

Dinner Hours

Sun thru Wed2:30PM - 8:35PM
Thur, Fri and Sat2:30PM - 9:35PM

Contact

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